Select a theme from the list.
Backend & Cloud · Enterprise

CRM, Service and Billing Platform

The all-in-one business platform that adapts to how YOU work: CRM, projects, support tickets, inventory and German-compliant billing on one customer record, with a built-in AI assistant and automations. Every field configurable without a developer, invoicing across multiple companies, each client's data truly isolated.

CRM, Service and Billing Platform, Backend & Cloud by AEU-I

Most business software forces you to work its way. This platform does the opposite: it adapts to how your business actually works. Your CRM, projects and time, a support desk, stock and inventory, and full German-compliant billing all run on one customer record - with a built-in AI assistant and automations doing the busywork - and almost everything about it is yours to shape, without hiring a developer.

What makes it different

  • Bend it to your business, not the other way round: your fields, forms and data are configured, not hard-coded - so you model exactly the information and workflow you need, and change it as you grow. Most systems can't do this without custom development.
  • A built-in AI assistant: an AI helper lives right inside the workspace, so your team gets answers and gets work done without leaving the app.
  • Invoice under several companies: run multiple legal entities from one system, each with its own invoice numbering, tax ID, bank details and SEPA direct debit - something most tools simply cannot do.
  • German compliance, done properly: XRechnung and ZUGFeRD e-invoices, DATEV export, and GoBD audit-proof records with their own tamper-evident history - built in, not bolted on.
  • Each client's data truly separated: every account lives in its own isolated space, so information can never bleed between clients.
  • Sign in the way you already do: bring your own login - Microsoft 365 / Entra ID, your company directory (Active Directory / LDAP), or simple local accounts.

Everything your business runs on, in one place

  • CRM: companies, contacts, leads, opportunities and activity.
  • Projects and time: plan the work and log the hours - which flow straight to an invoice.
  • Support desk: tickets, queues and response targets, with a portal for your customers.
  • Inventory: track stock and products alongside your sales and billing.
  • Billing: quotes, contracts, invoices, recurring billing, SEPA and payment reminders.
  • Automations: build rules and workflows that move work forward on their own.

Because it is one platform, work stops being re-keyed between apps: time entries become invoice lines, tickets become billable units, stock ties to your invoices, and everything hangs off the same customer.

Built to stay up and stay safe

  • Resilient by design: each part runs independently, so a billing hiccup can never take your support desk offline.
  • One team console, one customer portal: your staff work in a fast, modern console; your customers get a clean portal for their projects, tickets and invoices.
  • Connect anything: a secure machine interface lets your other tools plug straight in.
  • Every amount exact: money is handled to the cent, never rounded through guesswork.

Frequently asked

What is CRM, Service and Billing Platform?

The all-in-one business platform that adapts to how YOU work: CRM, projects, support tickets, inventory and German-compliant billing on one customer record, with a built-in AI assistant and automations. Every field configurable without a developer, invoicing across multiple companies, each client's data truly isolated.

Who built CRM, Service and Billing Platform?

CRM, Service and Billing Platform was designed and built by Sokol Alickaj, the engineer behind AEU-I.

Can AEU-I build something similar for me?

Yes. AEU-I designs and builds custom software, web and mobile apps and hosting. Get in touch to discuss a similar project.